Using eCourts Portal

1. Go to https://ecourts.justice.wa.gov.au.
2. Click on Register a New Account.

3. Register as an Individual

4. Confirm that you do not have an existing file by selecting No. If you have an existing file, please see Registering for the eCourts Portal - Existing matters with the Family Court of WA

5. Enter your details, then click Submit.

6. You will now receive:
   1. A text message from COURTSWA which contains a SMS verification number. If you have provided an international phone number, you will receive an additional email instead of an SMS text message.
   2. An email from the CTGHelpdesk which contains the link Manage Password.
7. Open your email from CTGHelpdesk, and select the link Manage Password.
8. Tick the box, then click Agree and Continue.
9. Create a new password (please note there are password requirements).
10. Confirm the password.
11. Enter the SMS (or email) verification number.
12. Click Create Password.
13. You will receive a notification on your screen that confirms your password creation was successful.
14. You will now be able to login. Your username is the email address you used to register. Your password is the password you have created when during registration.

The email address you use to register for the eCourts Portal of WA (being your Western Australia eCourts Portal Notification Email address) must at all times be the same email address that you advise the Court is your email address for service of documents for the other party and the Court to use.

If you change your email address - you need to advise both the Court (by filing a Notice of Address for Service) and the CTGHelpdesk - otherwise you will not receive orders or notices from the Court.

1. Go to https://ecourts.justice.wa.gov.au
2. Click on Register a New Account.

3. Register as an Individual.

4. Confirm that you have an existing file by selecting Yes.

5. You need to enter your file number and Person ID number. If you do not have these details, you will need to contact the Family Court of WA on (08) 9224 8222.
6. Enter your details, then click on Submit.

7. You will now receive:
   1. A text message from COURTSWA which contains a SMS verification number. If you have provided an international phone number, you will receive an additional email instead of an SMS text message.
   2. An email from CTGHelpdesk which contains the link Manage Password.
8. Open your email from CTGHelpdesk, and select the link Manage Password.
9. Tick the box, then click Agree.
10. Create a new password.
11. Confirm the password.
12. Enter the SMS (or email) verification number.
13. Click Create Password.
14. You will receive a notification to confirm your password creation was successful.
15. You will now be able to login. Your username is the email address you used to register. Your password is the password you have created when during registration.

The email address you advise the Court is your email address for service of documents for the other party and the Court to use must at all times be the same email address you use to register for the Western Australia eCourts Portal and advise is your Notification Email address.

If you change your email address - you need to advise both the Court (by filing a Notice of Address for Service) and the CTGHelpdesk - otherwise you will not receive orders or notices from the Court.

If you have forgotten your password, or locked yourself out of your account:

1. Go to the eCourts Portal, and select the link Forgot your Password or Account Locked?

2. Enter your email address, then select Request Password Reset.
3. You will now receive:
   1. A text message from COURTSWA which contains a SMS verification number. If you have provided an international phone number, you will receive an additional email instead of an SMS text message.
   2. An email from CTGHelpdesk which contains the link Manage Password.
4. Open your email from CTGHelpdesk, and select the link Manage Password.
5. Tick the box, then click Agree.
6. Create a new password.
7. Confirm the password.
8. Enter the SMS (or email) verification number.
9. Click Create Password.
10. You will receive a notification to confirm your password creation was successful.
11. You will now be able to login.

1. Login to the eCourts Portal.

2. Go to My Current Matters.

3. Select Lodge (located on the right-hand side next to the application).

4. Select which document you are lodging from the drop down menu click assisted lodgement or elodgement (there will only be one option depending on the document you are uploading).

5. Confirm your details, then select Next.
6. To attach your document, select Browse and select the document you are lodging.

7. Select Upload Selected File.

8. If you would like to preview your document, select Preview.

9. Select Next.

1. Select Lodge.

11. Select Confirm and Lodge.

1. Login to the eCourts Portal

2. Click on eLodgment

3. Under Search for Matters, go to Quick Matter Search.
4. For the Jurisdiction, select Family Court.
5. Next to Matter or File Ref, enter your file number and year.
6. Click Search.

7. Click View next to the appropriate application.

8. Click on View Document List.

1. Login to the eCourts Portal.

2. Click on eLodgment.

3. Under Search for Matters, go to Quick Matter Search.
4. For the Jurisdiction, select Family Court.
5. Next to Matter or File Ref, enter your file number and year.
6. Click Search.

7. Click View next to the appropriate application.

8. To view your Subpoenaed Items, click on View Subpoenaed Items.

1. Login to the eCourts Portal.

2. Click on eLodgment.

3. Select Lodge a Document.

4. Select Application to Reduce Fee from the list.

5. If you have an existing file please add the file number here.

6. If you have an existing file number include your personal details and click Next.
7. Upload any document relevant to the application to reduce fee by Selecting Browse and Upload selected file.

8. Advise if you are selecting any urgent orders and select Next.

9. Select the application to Reduce fee and click Lodge.

10. Confirm and Lodge.